State Farm® Insurance Agent Lupe Batalla
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Xiang Xiao
August 20, 2026
5
out of
5
rating by Xiang Xiao
"I had a great experience working with my State Farm agent
Lupe. she was very helpful throughout the entire process and made everything easy to understand."
We responded:
"Thank you so much, Xiang!
We truly appreciate your kind words and are so glad we could make the insurance process easy and understandable for you. It was a pleasure helping you, and we're grateful you chose our agency!
~ Lupe Batalla State Farm Insurance "
Mario Gonzalez
August 13, 2026
5
out of
5
rating by Mario Gonzalez
"Today, I just want to take a moment to say thank you to Jennifer and Adan at State Farm.
Both of them were extremely helpful throughout this whole process and helped me get a nice check that really came at a time when I needed it. Everything was handled smoothly, they kept me informed, and most importantly, they came through for me.
Sometimes you pay for insurance for years and don't really think much about it until the day you actually need it. This experience made me appreciate having the right coverage and, even more, having the right people there to help.
I truly appreciate both of you for everything you did.
If you're looking for someone at State Farm, ask for Jennifer or Adan. They'll take care of you.
Thank you again! 🙏"
We responded:
"Hi Mario! Thank you so much for the awesome review! We’re so happy to hear Alejandra took great care of you. Here at our agency, we strive to provide exceptional customer service while helping customers select the auto insurance coverage they need to protect their most valuable assets. Thank you for your business, we look forward to taking great care of you and your loved ones. ~ Lupe "
Rashad Price
August 12, 2026
5
out of
5
rating by Rashad Price
"Gissele was awesome! Even while new and in training, she was polite, professional and answered every single question until I was satisfied. Great employee with the proper attitude for customer service. Thanks"
We responded:
"Thank you so much, Rashad! We're so glad to hear that Gisselle provided you with such a great experience!
Thank you for trusting Lupe Batalla State Farm Insurance Agency and her awesome team with your auto insurance and life insurance needs. Welcome to our State Farm family! We're here to help you across Texas with personalized insurance coverage and exceptional service.
We truly appreciate your business and your 5-star review!
~ Lupe Batalla State Farm Insurance Agency"
LaToya Mathis
August 11, 2026
5
out of
5
rating by LaToya Mathis
"Jennifer!
I was feeling a bit down because another agency gave a lower quote. My financial advisor told me to call my “Jake from State Farm”
So Jennifer got an immediate call. After about 15 min I was smiling again. Rate lowered, details explained, and policy stays with the best team I have ever had!
Thank you Jennifer I hope your day continues to be filled with smiles!
A happy customer
LaToya"
We responded:
"Thank you so much, LaToya! ⭐️
We’re so happy Jennifer was able to help you find a better rate while making sure you understood your coverage. That’s exactly what we strive for at Lupe Batalla State Farm Insurance Agency! ❤️
You can count on us to help you personalize your coverage, or obtain a second opinion on your current policy, our team is here to help!
We truly appreciate your trust and your kind words!
Your agency,
Lupe Batalla State Farm Insurance Agency
"
Nathan Rubio
August 11, 2026
5
out of
5
rating by Nathan Rubio
"Jeniffer was amazing, they helped me clear up any confusion with my policy and was super understanding with my situation. I wish her nothing but the best."
We responded:
"Thank you so much, Nathan! We’re thrilled to hear Jennifer made your experience easy and helped clear up any questions about your policy. Providing clear, personalized guidance is what we strive for at Lupe Batalla State Farm Agency!
Welcome to our Houston team we are here to help you find the right protection for your needs. We truly appreciate your trust and your 5-star review! 🙌🏽
~ Lupe Batalla State Farm Insurance Agency!
"
Gerardo Galeana
July 29, 2026
5
out of
5
rating by Gerardo Galeana
"Amazing people , always willing to help even on my worse scenario, lupe batalla when the more then the extra mile to help me out and my family with my auto insurance and my life insurance if I could give them 100 starts I would with no hesitation"
We responded:
"Thank you, Gerardo! It means so much that you trust the Lupe Batalla State Farm agency to help with your auto and life insurance. Providing exceptional customer service to our Houston community is what we're all about. We appreciate your support and look forward to being here for you and your family for years to come! <3
~ Lupe Batalla State Farm Insurance Agency"
Billy Guerrero
June 25, 2026
5
out of
5
rating by Billy Guerrero
"This branch made the process easy by thoroughly explaining every step of my policy and making sure I understood all of my coverage options.
Their team was knowledgeable and helpful."
We responded:
"Billy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lupe Batalla’s Team! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We look forward to taking great care of you and your loved ones with their auto, home, and life insurance needs. Welcome to the State Farm family!
~ Lupe Batalla State Farm Agent"
ariana acevedo
June 3, 2026
5
out of
5
rating by ariana acevedo
"Jennifer was extremely helpful throughout the entire process. She was always responsive, professional, and responsible, answering all my questions promptly and making everything easy to understand. I truly appreciated her assistance and excellent customer service. I highly recommend working with her."
We responded:
"Hi Ariana! thank you for your feedback! I'm thrilled to know my team was able to help you with your auto insurance coverage. Welcome to the State Farm family, we look forward taking great care of you here at our agency. "
omero rocha
June 2, 2026
5
out of
5
rating by omero rocha
"At the beginning, I was unhappy with the service I received. However, after discussing the issue, everything was clarified, and the support I received was excellent.
Thank you, Jennifer, for all your help and support. Your professionalism, patience, and dedication are greatly appreciated. Keep up the great work!"
We responded:
"Hi Omero,
Thank you for sharing your experience. We’re sorry to hear your initial interaction didn’t meet expectations, but we’re glad we could clarify the situation after discussing it.
We truly appreciate your kind words about Jennifer’s professionalism, she’ll be thrilled to hear this. As we strive to help all our customers understand their insurance coverage and support their needs during the most difficult times.
If there’s ever anything we can do to help, please don’t hesitate to reach out.
~ Lupe Batalla State Farm Insurance Agency"
Lynsie Caudle
May 14, 2026
5
out of
5
rating by Lynsie Caudle
"Ingrid was super helpful and responsive to all my questions!! I couldn’t have asked for a better agent"
We responded:
"Thank you for the amazing review, Lynsie! It is truly the goal of Ingrid and our team to exceed expectations, we are always happy to help with anything insurance related whether it is finding the right coverage for your auto, home, and life insurance or answering general questions. We deeply appreciate your support, and we look forward to taking great care of you and your loved ones.
~ Lupe Batalla State Farm Insurance Agency"
clarence anderson
May 14, 2026
5
out of
5
rating by clarence anderson
"Lupe with State Farm was amazing to work with. She was patient, professional, and extremely thorough throughout the entire process. She took the time to walk me through each step, explain my coverages clearly, and make sure I understood my options before moving forward.
Her due diligence and attention to detail made joining State Farm a smooth and easy experience. I truly appreciate the level of care and support she provided, and I would highly recommend Lupe to anyone looking for knowledgeable and dependable insurance assistance."
We responded:
"Thank you for amazing review Clarence! We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lupe Batalla and her Team. We deeply appreciate your support! If you ever need any help or have any questions on your auto, home, and life insurance, please do not hesitate to contact us here in Houston! We look forward to taking great care of you and your loved ones.
~ Lupe Batalla Insurance Agency"
Maria Mejia
May 12, 2026
5
out of
5
rating by Maria Mejia
"Muy buena experiencia. Muy amable, la persona que los atendió. Me explico todo lo que yo quería saber. Y sobre todo el joven Adán, ¿ tiene mucha paciencia y hace muy bien su trabajo. Para nosotros fue 10 de 10."
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Maria! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Lupe Batalla, agente de State Farm, en cualquier momento.
~ Lupe Batalla State Farm Insurance Agency"
Ashley Cruz
April 21, 2026
5
out of
5
rating by Ashley Cruz
"Jose was extremely professional and knowledgeable. He helped me pick a plan that was right for me. Thank you again!
Update 2 years later and I’m still extremely satisfied with the team! Thank you Jennifer for being extremely attentive to my situation, helping me get all my questions answered, and following up to ensure my plan not only saves me money but is the right one for me ."
We responded:
"Ashley, thank you for your 5 star review. We are happy you are here, welcome to our Agency! We are happy to hear you had a great experience with Jose. We look forward to taking great care of you! "
Rio Rodriguez
March 11, 2026
5
out of
5
rating by Rio Rodriguez
"Talked with Adan and he had great service and made everything easy and fast for me definitely recommend speaking with him."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Adan at the Lupe Batalla State Farm Agency. Should you have any further questions or require assistance with your auto, home, or life insurance, please do not hesitate to contact us here in Houston. Welcome to the State Farm family!
~ Lupe Batalla State Farm Agent"
Reese Wilson
March 9, 2026
5
out of
5
rating by Reese Wilson
"Ingrid was amazing, she helped me and my sister get a great rate. Very timely and professional."
We responded:
"Thank you so much for the great review, Reese! Welcome to the Lupe Batalla State Farm Insurance Agency! We're glad Ingrid was able to help you and your sister find a great rate and make the process smooth and efficient. Our goal at the Lupe Batalla State Farm Agency is to provide care and trust to all our customers. We thank you for the recommendation and we would love the opportunity to help you and your loved ones with their auto, home and life insurance needs. Please feel free to reach us any time! 😊
~ Lupe Batalla - State Farm Insurance Agent"
David Pleitez
March 4, 2026
5
out of
5
rating by David Pleitez
"Super helpful and on top of everything, Adan helped me with my insurance and I’m very happy with that."
We responded:
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.
~ Your trusted State Farm Agent, Lupe Batalla"
Jocelyn Sanchez
March 3, 2026
5
out of
5
rating by Jocelyn Sanchez
"Had a great experience with adan very cool guy, he made everything super easy to understand. He was very helpful and patient through the whole process he for sure had great customer service."
We responded:
"Thank you so much, Jocelyn, for the wonderful review! We agree with you Adan is truly a cool guy! At the Lupe Batalla State Farm Agency our goal is to make sure every customer feels confident and well take care of when it comes to their insurance needs. We appreciate you trusting our team and are always here if you need anything!
~ Your State Farm Agent, Lupe Batalla "
jas c. a.
February 26, 2026
5
out of
5
rating by jas c. a.
"Alejandra helped me add my new vehicles and made it a breeze! Thanks so much for your excellent work. - Jasmine C."
We responded:
"Jas c. a., Thank you so much for your kind words and for trusting us with your auto insurance needs. We truly appreciate your support and look forward to being here for you whenever you need us!
~ Lupe Batalla "
kimberly chavarria
February 24, 2026
5
out of
5
rating by kimberly chavarria
"Ale is a phenomenal customer service agent, always responding to emails, I never have to wait on her, makes me feel like I am part of the state farm family . Thank you for always giving me the information with details I highly appreciate everything you do. 😌"
We responded:
"Kimberly, thank you so much for your kind words and for taking the time to share your experience. We're so happy to hear that Ale has been responsive and detailed in assisting you. Providing exceptional service and making every customer feel like part of the State Farm family is our standard.
We appreciate your trust in our agency and look forward to continuing to serve you!
~ Lupe Batalla, Agent "
Paloma Arroyo
February 23, 2026
5
out of
5
rating by Paloma Arroyo
"Very good experience with her I highly recommend her"
We responded:
"Thank you so much, Paloma! I truly appreciate your kind words and recommendation. You can count on our agency for all your insurance needs. Welcome to our State Farm family!
~ Lupe Batalla"
martin keyser
February 16, 2026
5
out of
5
rating by martin keyser
"I had a great experience working with my State Farm agent Adan. He was very helpful throughout the entire process and made everything easy to understand. He’s been with State Farm for seven years, and it definitely shows in his knowledge and professionalism. He took the time to clearly explain everything about the full coverage options, answered all of my questions, and made sure I felt confident in my decisions. Excellent customer service from start to finish. Highly recommend!"
We responded:
"Thank you so much, Martin, for taking the time to share your experience! We truly appreciate your kind words and your trust in our office. Adan takes great pride in helping our customers understand their insurance coverage options and feel confident in their decisions, and we're so glad that showed throughout your experience. We're grateful for the opportunity to serve you and are always here if you need anything in the future. Thank you again for the recommendation!"
Lidia Valdez
February 11, 2026
5
out of
5
rating by Lidia Valdez
"Adan provided superb customer service. He was extremely patient, friendly, knowledgeable and informative with my auto policy needs. I will highly recommend him to family and friends! Keep up the good work, Adan!"
We responded:
"Thank you so much, Linda, for your kind review and recommendation! We truly appreciate you talking the time to share your experience. Adan is dedicated to providing friendly, and knowledgeable service, and we're so glad he was able to assist you with your auto insurance needs. Please don't hesitate to reach out if there is anything else we can help you with were always here for you!
~ Lupe Batalla"
Perla Diaz Ostos
February 4, 2026
5
out of
5
rating by Perla Diaz Ostos
"Muy buena atención especializada y atentos a cualquier solicitud."
We responded:
"Thank you so much, Perla for you kind words and 5 star review! We truly appreciate your trust in our team and are happy to hear you were satisfied with our service and pricing. We're always here to help with your insures needs, thank you for choosing us!
~ Lupe Batalla"
Kayla Brewer
January 29, 2026
5
out of
5
rating by Kayla Brewer
"Called State Farm to pay & update our insurance policy today, Jose was a great help with assisting me get everything done. He was very friendly & made sure to answer all of my questions. He made the process very easy & quick for me so definitely recommend him!"
We responded:
"Thank you so much, Kayla, for your kind review and for trusting us with your insurance needs! We're glad Jose was able to make the process easy and answer all your questions. Our goal is always to provide friendly and efficient service, and we truly appreciate your recommendation. Please don't hesitate to reach out if we can help with anything in the future we're here for you!
~Lupe Batalla"
adrian Calleros
January 26, 2026
5
out of
5
rating by adrian Calleros
"Representative Alejandra was great in assisting me , and polite and quick"
We responded:
"Thank you so much, Adrian, for takin the time to leave us a review. We're happy to hear you had a great experience and that Alejandra was able to assist you quickly and politely. We truly appreciate your trust and look forward to continuing to help with your insurance needs.
~ Lupe Batalla"